Answers for every step.
Find the right starting point for account setup, payment links, cash desks and payout requests.
Getting started
The merchant workspace opens after contact and identity review.
What do I need to create a cash desk?
Register and confirm your chosen phone number or email, then submit both sides of your passport or ID card with consent. An authorized operator checks the document name against the name you entered.
Why is identity review required?
The merchant account controls payment links and payout requests. Manual review helps establish who controls the business before those tools are made available.
Can I have more than one cash desk?
Yes. Create separate cash desks for a website, Telegram orders and physical sales points. Pause an individual cash desk without losing its history.
Links and transactions
Know what the payer sees and what a transaction status means.
Can customers pay with a real HUMO or UZCARD card today?
No. Card payments are not active yet. HUMO and UZCARD checkout will open after the bank connection and payment confirmation process are ready.
How do fixed and variable links differ?
A fixed link displays the amount set by the merchant. A variable link allows the payer to enter an amount within the configured minimum and maximum. Merchants can also set expiry and a use limit.
What happens after a payment is recorded?
The merchant sees a transaction with gross amount, configured fee and net amount. The payer can view a receipt. Current example records do not represent money received.
Can I cancel or reissue a link?
Unpaid links can be paused or revoked. Reissuing gives the link a new secret URL and invalidates the old one.
Access and payouts
Security controls are available inside Settings.
How do payout requests work?
The merchant can request no more than the recorded balance. One operator reviews the request, and a different operator records a transfer reference. Bank transfers are not active yet.
How do I protect my account?
Use a strong password, verify your email and phone, enable email-based second factor and review signed-in sessions in Settings. A fresh email code is required for sensitive account and developer changes.
Can I connect a website or Telegram bot?
Yes, use a server-side API key to create bills and receive signed webhooks. Read the API guide before integrating.
Tell us what happened.
Signed-in merchants can create a support request with the relevant cash desk, bill or transaction reference.

